Refund policy

  • Exchanges and refunds are accepted within 14 days from the date of purchase upon presentation of the original receipt.
  • Items must be unused, in their original condition, and in their original packaging.

  • Products that are defective, damaged, or do not match the stated specifications may be exchanged or refunded.

  • Refunds will be processed using the original method of payment whenever applicable.

  • Exchanges or refunds will not be accepted for items that have been used, damaged, altered, or are missing parts, accessories, or original packaging.
  • Sale, clearance, personalized, and certain hygiene-related items may not be eligible for exchange or refund.

  • The management reserves the right to inspect returned items before approving any exchange or refund.